In 1943, Abraham Maslow introduced his “Theory of Human Motivation,” followed by “Motivation and Personality” in 1954. His hierarchy of needs, represented as a pyramid, has become influential in both education and business, particularly in the realm of training. Understanding these needs is essential for creating effective learning environments.
Maslow’s hierarchy consists of five levels, each representing different human needs. From the base to the top, these are physiological needs (food, water, clothing), safety needs (job and personal security), love and belonging (friendship), esteem (recognition and respect), and self-actualization (realizing one’s full potential).
Consider these needs from the perspective of a new employee undergoing training:
Physiological Needs: Assess the new hire’s physical state. Are they hungry, thirsty, too hot or cold, or in need of a restroom break? If these basic needs aren’t met, it’s challenging for them to focus on training.
Safety Needs: Ensure the new employee feels secure in their environment. Do they know the layout of the office, such as where the restrooms, their desk, and the break room are? Is there a clear and structured training plan in place, with achievable expectations?
Love and Belonging: Foster a welcoming atmosphere. Did colleagues greet the new hire warmly? Do they feel supported by their supervisor and the training team?
A new employee can’t quickly reach the top of Maslow’s pyramid; it takes time to build a solid foundation. The needs at the lower levels must be satisfied before progressing to the higher levels.
Esteem: As the new hire gains confidence and begins to perform tasks independently, their sense of accomplishment and self-esteem grows. They start to feel recognized and respected within the organization.
Self-Actualization: At this stage, the employee has mastered their responsibilities and can handle tasks autonomously. They’re ready to take on leadership roles, seek feedback for growth, and pursue career development opportunities.
As an employer, how can you ensure your training program addresses these needs effectively? Are you providing a strong foundation that enables your employees to progress through Maslow’s hierarchy?
To enhance your training strategies and support your employees’ growth, consider consulting with the Colleague on Call team. We offer tailored solutions to meet your specific needs.
*Joshua Seong/Verywell 3/7/2023