Update: Courier codes discontinued or changed for 2021/22 service year

Man unloading bins from truck

The Courier Team has wrapped up all the internal details for the 2021/22 renewal process, and 35 libraries have discontinued service for this year. As always, you can check courier status and find codes at https://courier.clicweb.org/.

Pause for a moment and think about the impact of statewide resource sharing. Here’s a quote from a Western Slope library patron about why statewide resource sharing is so important, “I am an avid reader, usually having at least 2 books on my reading table, as well as one audio book in my car for commuting and another audio book in my house for distraction during housework and exercising. I always have several materials on my Hold list (today I have 8). I am so grateful for the courier service that brings me materials from our District, as well as outside it. In fact, my life would be so much drearier without it!

That right there is why we do all the work that makes statewide resource sharing happen!

If you have preprinted courier slips on hand, please discard slips for the libraries listed below.

Courier Codes discontinued

C116.vc  Valor Christian High School
C136  Stephen H. Hart Research Center at History Colorado
C314  Academy School District 20 Colorado Springs
C319  Prairie Heights Elementary
C321.sd  Rocky Ford R-2 School District
C334.sd  Woodland Park RE-2 School District
C376.cs  Custer County C-1 School District
C381  Costilla County Public Library – Blanca – Fort Garland Branch
C387  San Luis Valley BOCES
C404.sd  Alamosa High School
C408.mo  Moffat 2 School District
C420.sd  Las Animas Schools
C422.ec  Pueblo ECC
C426.ba  Baca County Library
C548  West End RE-2 School District
C582.db  Basalt Drop Box
C590.dv  Connie Delaney Medical Library-Valley View Hospital
C598.sd  Pagosa Springs High School
C710  Colorado Northwestern Community College – CNCC – Craig
C720.rm  RM ECC- Gypsum
C804.ju  Julesburg RE-1 School District
C810  Northeast Colorado Bookmobile Services
C836.af  Arriba-Flagler C-20 School District
C848  East Cheyenne County Library District
C856.ps  Park (Estes Park) R-3 School District
C876.ic  Imagine! Community Centered-Board
C886  AORN – Association of Perioperative Registered Nurses
C900  Clinical and Research Library – Children’s Hospital
C934  Johnson and Wales University – Denver Campus
C942  Weld County School District 6
C950  Clear Creek Library District – John Tomay Memorial Library Georgetown
C962  Porter Adventist Hospital
C964  National Jewish Health
C970  Saint Joseph Hospital
C974  National Renewable Energy Laboratory

Courier Code Changes

C338   Guffey Branch of Park County Library (formerly C346.gl)

C846.hu   Hugo Public Library  (formerly C842)

C722.nw   Northwest Colorado BOCES  (formerly C707)

Your Voice Matters

Believe it or not, it’s been more than 16 years since CLiC has received an increase to the state appropriation it uses to subsidize the statewide courier and other services provided to libraries.

CLiC is working on an advocacy project and is looking for stories about the positive impacts the statewide courier system has on your library, your patrons, and your community. Short and sweet is great, and if you have more you’d like to share please contact us at clichelp@clicweb.org. We’ll be passing on selected stories of impact to members of the CAL Legislative Committee, and we’ll be sharing your library name as well. Thank you for helping us build a picture of how and why courier is a key service for your library, and why resource sharing is crucial for Colorado libraries.

2022 CLiC Courier Impact Stories

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Courier Impacts from COVID-19

Libraries throughout the state have been announcing closures to the public and their communities since Friday, March 13.

CLiC immediately responded by setting up a process for libraries to use in requesting suspension of courier service.

Read more here, along with our recent decision to suspend statewide courier service.

Statewide Library Courier Services Suspended Until Further Notice

LATEST UPDATE: APRIL 27, 2020

The list of libraries closed is no longer accurate nor relevant. This list represented closures as those were happening and were reported to CLiC. The courier “restart” process will look different. Stay attuned to email for communications from CLiC about restoration of services.


MARCH 26, 2020

CLiC’s mission: Connecting. Energizing. Inspiring. Services for libraries throughout Colorado.

This informs everything we do, along with our other beliefs such as the importance of supporting local decision making by every library in Colorado. But these are unprecedented times.

CLiC has made the decision to suspend statewide library courier service effective March 26, 2020 until further notice. This decision was not made lightly. We believe that right now our priority is to do our part to support the Colorado Department of Public Health & Environment’s “Stay at Home” public health order for the entire state.

For the past two weeks, our Courier Support Team has been in constant communication with colleagues at Western Peaks Logistics, and both of our organizations have made every effort to continue providing delivery services to libraries where desired or possible. We have also heard details from Western Peaks concerning the impact the COVID-19 situation is having on the delivery needs of essential services such as hospitals, clinics, and pharmacies. Western Peaks Logistics needs to focus on its role in the supply chain, supporting such critical services.

Libraries are in the business of enriching lives, and it is a worthy endeavor to help people and communities meet local needs and exceed aspirations. Statewide resource sharing is a crucial aspect of the infrastructure we ALL provide to our communities, and at some point in the future this activity will return to normal.

However, we must all recognize the realities of today, that life-saving services within our communities are what come first. Hospitals, clinics, pharmacies and other health-related, front-line services need to be able to rely on local and regional transportation infrastructure & systems to deliver the products and resources necessary to care for the people in all of our communities.

CLiC is doing its part. We encourage your organizations to do the same.

Be well,
Jim Duncan | Executive Director
and the rest of the CLiC team

 


PREVIOUS to March 26–

Early on March 13, 2020 CLiC began to receive a smattering of calls and emails notifying us of school & library closures AND asking us to suspend courier service. CLiC immediately sent a broadcast message to every individual listed in our courier management system database, outlining the process for contacting us.

Below is a list of closures reported to CLiC as of Thursday 3/26/2020, 2:45 PM. There will be no more updates to this list for the foreseeable future.

Here is the spot where CLiC previously published a listing of libraries, schools and academic institutions asking for their courier service to be suspended, as the public health crisis escalated into late March. CLiC has since removed that table. For the latest on any COVID-19 related actions, please visit: CLiC’s COVID-19 Page.

Water: The Bain of Books

[A message for our eagle-eyed, copy-editing colleagues: as soon as we sent this message we caught our mistake. Bane, not bain! And then we learned bain is French for bath. So we’ll just “pretend” our misspelling was intentional. Wordplay… 🙂 ]

A thunder & lightning storm is blowing through Centennial as we send this message. How fitting…

Recently CLiC received two bins containing a variety of heavily water-damaged books. It’s still a mystery how these arrived at our offices, and where these bins have been held. See below for a list of owning libraries; we WILL be reaching out directly to these libraries to share specific details involving their materials.

  • Auraria (C105)
  • Colorado Territorial Correctional Facility (C367)
  • CSU Pueblo (C422)
  • Denver Public Library (C132)
  • Sterling Correctional Facility (C808)
  • Western State College (c532)
  • Woodruff Memorial Library (C410)

But the key reason we’re writing today is to share a best-practice approach to handling reporting material damage involving water and MOLD. Yes, this could even be black mold. Ewww. Nasty. Dangerous.

Preservation experts shudder when they see paper material with damage like this. At CLiC, we mask-up, glove-up and do a bit of forensics work. And then we take the material straight to the dumpster.

Here’s why: most often with damage like this there’s little anyone can do to salvage the item. Again, CLiC strongly recommends that libraries NEVER send rare, irreplaceable material through the courier system. With nearly 3 million items transported every year, the system is not flawless, and unlike UPS, Fedex or the USPS — our carrier cannot provide item-level tracking nor insurance protection.

If YOUR library were to ever receive items in this condition, we strongly recommend taking precautionary action. Gloves and masks at minimum. Disinfecting material for cleaning non-porous hard surfaces.

Our process:

  1. Note details like the item title, author last name, and owning library 2. Take photos to sufficiently document the extent of damage.
  2. Submit a report using our Contact Library Courier page (https://www.clicweb.org/library-courier/contact/). If it’s an entire bin, rather than submitting item-by-item the online form, consider simply sending us a single email to courierhelp@clicweb.org AND attach your photos and a spreadsheet/file with those items’ details.

CLiC’s commitment is to review your report thoroughly and respond in a timely fashion.

Now, for the main event… some graphic images… Please see enclosed (click to see closer). Viewer be warned.